The Environmental Management Consolidated Business Center (EMCBC) in Cincinnati, Ohio serves the DOE Office of Environmental Management (EM) with a mission to provide our customer sites with business and technical resources that includes: Office of Technical Support and Asset Management, Office of Financial Management, Human Capital Management, Information Resources Management, Office of Contracting, Office of Legal Services, and Office of Cost Estimating and Project Management Support.

At the heart of our mission to deliver products and services to our customers, is our team who is committed to providing customer service in a timely and effective manner. In order to ensure our customer expectations regarding timeliness are met, the EMCBC has established the Customer Service Goals at the link below.

EMCBC Strategic Plan 2011
EMCBC Customer Service Goals

DOE Selects Two Small Businesses to Truck Transuranic Waste to New Mexico Waste Isolation Pilot Plant
January 9, 2012

Cincinnati, OH-- The Department of Energy (DOE) today awarded two small-business contracts to CAST Specialty Transportation, Inc. and Visionary Solutions, LLC, to provide trucking services to transport transuranic (TRU) waste, from DOE and other defense-related TRU waste generator sites to the Waste Isolation Pilot Plant (WIPP) site, near Carlsbad, New Mexico. The contracts are firm-fixed-price with cost-reimbursable expenses over five years.

CAST Specialty Transportation, Inc. of Henderson, Colorado, will begin services immediately. Visionary Solutions, LLC, of Oak Ridge, Tennessee, will begin their contract in July 2012. Both companies are the incumbent contractors, performing trucking services for TRU waste since 2007.

The total maximum value of the CAST Specialty Transportation, Inc. contract is $119 million, if all options are exercised. The total maximum value of the Visionary Solutions, LLC contract is $120.5 million, if all options are exercised.

The transportation of TRU waste is performed by DOE contracted trucking carriers that use public highways on custom designed trailers. WIPP receives defense- related TRU waste shipments at the average rate of 20 to 35 shipments per week.

TRU waste must be transported in Nuclear Regulatory Commission approved, Type -B packaging. The truck drivers must meet and maintain stringent safety and hazardous materials hauling qualifications. WIPP is the only facility in the U.S. specifically designed for permanent disposal of defense-generated TRU waste.

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EMCBC Management Team Responses to the Government-wide Employee Viewpoint Survey (EVS)
November 15, 2011

Cincinnati, OH-- The EMCBC management team has developed actions in response to the last Government-wide Employee Viewpoint Survey (EVS) and the EMCBC Culture Climate Survey completed in the summer of 2010. Based on these survey results, the management team has identified areas on which improvement efforts will be focused. One of the areas identified is the need for refinement in customer responsiveness and communications. As a result, this EMCBC Quarterly Customer Service Bulletin is compiled to communicate our customer support activities and progress toward attaining our strategic performance goals [EMCBC Strategic Plan 2011]. Updates on our activities will be presented quarterly at the link below.

Quarterly Customer Service Bulletin

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