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Lessons Learned


Formal or informal set of "learning" collected from project or program experience that can be applied to future projects or programs after a risk evaluation. Lessons learned can be gathered at any point during the life of the project or program.

Any experience, example, observation, or insight based upon the same or similar activity that imparts wisdom and/or beneficial knowledge to an employee during the conduct of their work.

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A "good work practice" or innovative approach that is presented as an example to promote repeat application. It may also be an adverse work practice or experience that is presented as an example to avoid recurrence.

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