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Business Owner(s)

Departmental entities that have an interest in IT management to support business needs.

The Business Owner has ultimate responsibility for seeing that the intended benefits are realized to create the value forecast in the business case. The Business Owner represents the business users and serves as part of the Integrated Project Team (IPT). The business owner's job is to help ensure that the end users become satisfied end users and that they understand and anticipate the development and deployment process, appreciate the product's benefits, welcome training, accept the new system and eventually adopt it as their own. The business owner may perform, participate (or lead) the following core activities:

• Business Case Development

• Business Process & Business Requirements identification

• Functional Requirements Development

• Business User Acceptance Testing

• Business User Training

• Quality/Integrity Oversight

• Communication (Business Stakeholders & Sponsor)

• Achieve Return on Investment

• Project team member representing the business/end-users

• Driving the business need through appropriate project intake process

• Responsible for developing the Business Case and obtaining appropriate approval/s.

• Ensures intended benefits captured in the Business Case are realized.

• Plays key supporting role in requirements gathering

• Validates deliverables prior to submission to Federal Sponsor

• Validates project baseline

• Facilitates the execution of user acceptance testing (UAT)

• Engages the Federal Sponsor as needed

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  • Administration
  • Business and Support Services
  • Information Technology

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