Personal tools


The condition achieved when an item, service, or process meets or exceeds the user’s requirements and expectations. 

The totality of features and characteristics of an item or service that bears on its ability to satisfy given needs or fitness for intended use, which includes conformance to requirements.

The degree to which an item or process meets or exceeds the user's requirements and expectations.

No items have been linked to this term.
  • Administration
  • Environment
  • Finance
  • Procurement
  • Safety
  • Security

Document Actions